We're here to help! Whether you have questions about our products, your order, shipping, returns, or anything else, our customer support team is ready to assist you.
Our goal is to provide friendly, reliable, and timely support to every customer. If you have any questions before or after placing an order, don't hesitate to reach out.
Business Name
Advance Pet Mart
Email Support
info@advancepetmart.com
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (EST)
Business Address
525 Randall Ave
Cheyenne, WY 82001
United States
Our customer support team can assist you with:
We strive to respond to all customer inquiries within 24 business hours. During weekends, holidays, or high-volume periods, responses may take a little longer, but every inquiry is important to us and will be answered as quickly as possible.
To help us resolve your inquiry faster, please include the following information whenever possible:
At Advance Pet Mart, we are committed to providing a secure, transparent, and enjoyable shopping experience for every pet owner. We work with trusted U.S. fulfillment partners to ensure reliable order processing and shipping while our dedicated customer support team remains available to assist you every step of the way.
Your satisfaction is important to us, and we appreciate the trust you place in Advance Pet Mart.
For the fastest response, please use the contact form below or email us directly at info@advancepetmart.com.
Thank you for choosing Advance Pet Mart.
We're honored to be part of your pet care journey.
